Castle Hilo Hawaiian Hotel

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Hilo
May 13, 2024 - May 14, 2024
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Contact Information

✉️ reservations@castleresorts.com

🔗 Website

Reservation: 📞 +1-888-475-8114

📍 71 Banyan Drive

Castle Hilo Hawaiian Hotel Review

The 4-star Castle Hilo Hawaiian Hotel is situated in the very heart of Hilo 5 minutes' drive from the downtown East Hawai'i Cultural Center. Located 5 minutes by car from the seemingly modest Pacific Tsunami Museum, this classic hotel features 286 rooms with views of the ocean.

Guests of the wonderful Castle Hilo Hawaiian can enjoy a buffet breakfast. The American restaurant in the accommodation offers dishes for dinner. To cater to every palate, it offers a gluten free menu.

The accommodation offers a central location about 5 km from Hilo airport and close to the county park "Coconut Island". Standing 5 minutes' stroll from the 30-acre Liliuokalani Park and Gardens, the Castle Hilo Hawaiian is nearly a 10-minute walk from Hilo Art Museum.

This Hilo property allows you to enjoy such natural sights as Waihonu Pond 5 minutes' stroll away. The area also includes natural sites like the family-friendly Onekahakaha Beach Park, which are a 10-minute ride from Castle Hilo Hawaiian Hotel.

The renowned accommodation offers renovated rooms with a flat-screen TV with satellite channels, as well as coffee/tea making machines for guests' comfort. They are furnished with king size beds or double beds along with a sofa set. Providing a shower/bath combination, the bathrooms are also equipped with a hair dryer and guest toiletries. This welcoming hotel features a lounge bar and Queen's Court Restaurant restaurant serving Hawaiian cuisine.

This hotel provides a sun terrace and massage therapy for an extra charge. Guests can work out in a fitness suite or relax by an outdoor pool. The accommodation arranges snorkelling and fishing services. A business centre with a work desk and a photocopier are available for those travelling for business.

Impressions

Positives and negatives

  • Wonderful old-fashioned hotel with a beautiful central setting.
  • A great restaurant serves local specialties.
  • In-house bar serving excellent drinks.
  • Helpful service; amenities are brand-new.
  • Rates are reasonable.
  • Some beds may be horrible.
  • A few staff members seemed impersonal to some vacationers.

Key Features

  • outdoor swimming pool
  • free parking
  • free wifi
  • non-smoking rooms
  • family rooms
  • fitness center
  • facilities for disabled guests
  • restaurant
  • tea/coffee maker in all rooms
  • bar

Rooms

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3 guests maximum, of which 3 adults maximum
Junior Suite w/ Refrigerator Suite
Size: 50 m2
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4 guests maximum, of which 4 adults maximum
Superior Hotel Room Double
Size: 32 m2
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4 guests maximum, of which 4 adults maximum
Deluxe Room with Ocean View Quadruple
Size: 40 m2
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4 guests maximum, of which 4 adults maximum
1-Bedroom Banyan Suite W/ Kitchenette Suite
Size: 66 m2
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Facilities

Facilities

  • Flat-screen TV
  • AM/FM alarm clock

Rooms

  • Free Wi-Fi in rooms
  • Air conditioning
  • Sitting area
  • Tea and coffee facilities
  • Dining table

Dining facilities

  • Restaurant
  • Bar/ Lounge area
  • Cookware/ Kitchen utensils

Services

  • Housekeeping
  • Laundry

Relax

  • Outdoor swimming pool
  • Sun terrace
  • Fitness centre
  • Snorkelling
  • Golf course
  • Fishing

Reviews

  • Cleanliness 8.1/10
  • Comfort 8.2/10
  • Facilities 7.9/10
  • Free WiFi 8.8/10
  • Location 9/10
  • Total 7.9/10
  • Value for money 7.7/10
I had a fantastic stay at this hotel with beautiful views over the bay. The room was spacious and comfortable, and the balcony facing the ocean was a lovely touch. The hotel facilities, including the large pool, were impressive. I also appreciated the cleanliness of the room and the delicious breakfast offered at the restaurant. The staff was friendly and accommodating throughout my stay.
No negatives from this place.
The lovely view from the balcony, perfect location for walking to nearby attractions, friendly front desk, good room size, comfy bed, nice open-air lobby.
Couldn't fault: Nothing negative to mention, had a fantastic stay.
We had a fantastic stay at this hotel. The room was spacious and the bed was comfortable, ensuring a good night's sleep. The ocean view from our room was breathtaking, with a beautiful bay, city, and ocean scenery. The hotel provided free parking, making it convenient for us to explore the area. We were thrilled to discover a bridge to Coconut Island, where we could enjoy a tiny beach and even swim or dive from the man-made platform. Additionally, the hotel's location was ideal, as it was just a 30-minute drive to visit the Volcano National Park.
Can't fault anything about it.
The view from our room was breathtaking, with a clear sight of the water, Coconut Island Park, and the magnificent mountain. We even spotted a turtle right in front of our room! The hotel staff was incredibly friendly and helpful, making our stay even more enjoyable. The room itself was clean and comfortable, and we appreciated the complimentary parking space. The hotel's location was excellent, being close to Hilo Bay Cafe and conveniently situated for exploring this city. The staff's dedication to providing exceptional customer service was evident, and we were even given a reusable water bottle with refills available in the lobby.
Can honestly say there wasn't anything not to like.
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Location

Landmarks nearby

  • Banyan Gallery 60 m (197 ft)
  • Reeds Bay 400 m (1312 ft)
  • Pacific Tsunami Museum 2.13 km (1.32 mi.)
  • Coconut Island 280 m (919 ft)
  • Liliuokalani Park and Gardens 260 m (853 ft)
  • Reed's Bay Beach Park 390 m (1280 ft)
  • Ice Pond 200 m (656 ft)
  • Moku Ola / Coconut Island 270 m (886 ft)
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